Contacts
Thank you for visiting primaterra.in, an independent review website dedicated to the 1xBet Aviator game. We value feedback from our readers and are always glad to hear from you. Below you will find everything you need to know about getting in touch with our editorial team.
How to Reach Us
The only way to contact us is by email:
Please write to us in English and include a clear subject line so we can route your message to the right person on our team.
What You Can Write About
We welcome messages on the following topics:
- Questions about our content — if anything in our reviews, guides or game explanations is unclear, we are happy to clarify.
- Corrections — if you spot outdated or inaccurate information about the Aviator game, bonuses, payment methods or any casino features we describe, please let us know so we can verify and update it.
- Feedback — suggestions on how we can improve the website, topics you would like us to cover, or your general impressions are always appreciated.
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Response Time
We read every message we receive. As a small editorial team, we usually reply within a few business days. During busy periods or public holidays, responses may take a little longer — we appreciate your patience.
Questions About Your Casino Account
Please note: primaterra.in is an independent review and information website. We are not a gambling operator, and we do not operate 1xBet, Aviator or any other casino or betting platform.
This means we cannot help with:
- Deposits or withdrawals of funds;
- Pending, missing or cancelled transactions;
- Bonuses, promo codes and wagering issues;
- Account registration, verification (KYC), blocking or recovery;
- Disputes about bets, winnings or game results.
For all such matters, please contact the casino's own customer support directly — typically via the live chat or support section of the official website or mobile app where you hold your account. Only the operator has access to your account data and the ability to resolve these issues.
Need Help With Gambling?
Gambling should always remain a form of entertainment. If you feel that gambling is starting to negatively affect your life, finances or relationships, we strongly encourage you to seek professional support.
In India, free and confidential help is available through the National Tele Mental Health Programme (Tele-MANAS), a Government of India initiative offering psychological support and crisis assistance. Trained counsellors can also help with gambling-related problems and behavioural addictions.
- Tele-MANAS Helpline: dial 14416 (toll-free, available across India, 24/7, in multiple languages)
Reaching out is a sign of strength, not weakness. If you or someone you know is struggling, please do not hesitate to call.